LEGAL DOCUMENTS THAT WILL BE
REQUIRED OF EACH PERSON TO
PRESENT IN ORDER TO TAKE
POSSESSION OF A VEHICLE IN OUR
IMPOUND LOT:
1. Photo Identification
2. Legal Instrument(s) Identifying Ownership
3. Valid Form of Payment for the total amount due
at the time of release/pick-up.
NOTE: A vehicle/vessel stored in our impound lot will only be released to the legal and/or registered owner. The exception to this rule would bewhen the legal and/or registered owner’s actual presence is unlikely due to a limited list of reason’s that may, or may not, be limited to:
A. - Hospitalized due to Illness or Injury
B. - Located in another City, State or Country of considerable traveling
distance from the locationof our main office.
C. – Imprisoned in a Local Jail, State or Federal Detention Facility
In the event that one of the three above scenarios exist, a "VEHICLE RELEASE FORM"
would be required to be completed and notarized by a legally commissioned Notary Public. Said form can be obtained from this website by clicking onto the icon/image below,
or can be faxed by calling our office at (561) 840-9300.
In the case where the legal and/or registered owner has been judged to be “mentally incompetent” by a signed court order, a copy of such court order accompanied by a valid and/or legal “power-of-attorney” instrument will be required for presentation at the time of vehicle release.
In the case where the legal and/or registered owner is"deceased", then a valid/legal “death certificate” will be required for presentation at the time of vehicle release, in addition to documents providing proof that the person the vehicle/vessel
is being released to is the "executor" of the estate of the legal and/or registeered owner of the
vehicle being released, or any legal and binding document(s) that can establish that the person
claiming such a vehicle has a legal right to take possession of same.
COMMERCIALLY OWNED VEHICLES:
Articles of Incorporation from the company of whom the impounded vehicle is
legally registered to will be required at time of pick-up in order to identify the officer of the
company retrieving same. Or, A written letter of authorization on company
letterhead from an officer of the company affirmed by a Notary Public that recognizes
an agent of said company to retrieve the vehicle on their behalf.
RENTAL (or) LEASE VEHICLES:
Impounded vehicles registered and owned by a rental or lease company will only be released
to an authorized agent of said company (i.e., Hertz, Alamo, Enterprise, Budget,
U-Haul, Ryder, etc.). An authorized agent of the rental or lease company must present
a "Hold Harmless" letter on company letterhead at the time of payment and release.
This includes the retrieval of any personal items inside the rental or lease vehicle.
==========================================
Accepted Forms of Photo Identification:
(Federal or State Government Issued)
A. Valid State Driver License**
B. Valid State of Florida DHSMV ID Card
C. Active U.S. Military ID Card
D. Valid U.S. Passport
** Provincial Issued Driver License From Canada accepted
Accepted Forms of Legal Vehicle/Vessel Ownership:
(One or Both of the following Will Be Required)
A. Valid Vehicle/Vessel State Registration Certificate or Card, or
B. Valid Vehicle/Vessel State Title***
*** In the event that this instrument has been “signed-over” toanother party (buyer) from the original owner (seller),
then a valid notarized “bill-of-sale” that includes the minimumdetails of said transaction such as seller’s full name,buyer’s full name, vehicle information (year, make, model, color & VIN), date of sale, and sale price,
will be required to accompany the vehicle/vessel title being presented
FORMS OF ACCEPTED PAYMENT:
Per Palm Beach County Towing Ordinance #2005-009,
Section 16-G, in relation to the payment of invoices for non-consent towed vehicle(s)
1. - U.S. Cash Currency, Money Order orTraveler’s Check.
2. - Valid Debit/Bank Credit Card, which shall include,but not limited to,
MasterCard or VISA, that is in the name of the vehicle/vessel
owner or authorized driver/agent.
3. - Valid Personal Check showing on its face the nameand Florida address of the
vehicle/vessel owner or authorized driver/agent.
QUESTIONS? CONTACT HEATHER POTTER IN OUR OFFICE,
OR THE AGENCY BELOW:
PALM BEACH COUNTY CONSUMER AFFAIRS
(561) 712-6600
